By accessing or using the Learning Time Limited ("Learning Time”, “LT”, "we,", "us" or “our”) website accessible at the URL http://www.learningtime.com.hk (the “Site”), the Learning Time service, or any applications (including mobile applications) made available by Learning Time (together, the “Service”), however accessed, you are agreeing to the terms of use (the “Terms”) of our Site and Service.
Please read the Terms carefully. By using the Site or Services, you acknowledge and represent that (i) you have read these Terms, (ii) understand them, (iii) agree to be bound by them, and (iv) you are at least 18 years old. If you do not agree to any of the terms below, we are unwilling to grant you access to the Site or the Services.
Learning Time aims to build and maintain a friendly community of families that support and help each other. Our community represents a diverse demographic of users that we hope to foster and protect. As such, when you use our Service, you are agreeing to our Terms and these Community Guidelines. Overstepping these boundaries may result in deleted content, disabled accounts or other restrictions. Furthermore, you can also play a part in fostering a friendly community by contacting us in any instances where you find that there has been a violation of our Community Guidelines.
As always, don’t claim others’ intellectual property as your own. Share only photos that you’ve taken or have the right to share.Maintain our supportive environment by not glorifying self-injury. The LT community cares for each other, and can be a place where people find support. Encouraging or urging people to embrace self-injury is counter to this environment of support, and we’ll remove it or disable accounts if it’s brought to our attention.
In order to use certain features of the Site or Services, you must register for an account with LT (“Account”) and provide certain information about yourself as prompted by the Site registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree you will not sell, transfer, license or assign your account, username, or any account rights. You agree to only use our Services for the children registered on your Account (up to four children maximum). You agree to immediately notify LT of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. LT cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
You agree not to combine or integrate the Site and the Services with hardware, software or other technology or materials not provided by us. You may not modify or create any derivative product based on the Site, the Site and the Services. You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any component of the Site and the Services is compiled or interpreted, and nothing in these Terms should be interpreted as granting you any right to obtain or use source code. Except as expressly stated herein, no part of the Site or Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Site or Services shall be subject to these Terms. You agree not to use the Site and the Services to interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services. Without our written consent, you may not (i) use any high volume, automated, or electronic means to access the Services (including, without limitation, robots, spiders or scripts); or (ii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages.
As between you and us, we and/or our vendors and suppliers, as applicable, retain all right, title and interest in and to the Site and the Service and all related intellectual property rights, other than User Content. LT and its suppliers reserve all rights not granted in these Terms. Unless you first obtain the copyright owner’s prior written consent, you may not copy, distribute, publicly perform, publicly display, digitally perform (in the case of sound recordings), or create derivative works from any copyrighted work made available or accessible via the Site or the Services. If you provide LT any reviews or suggestions regarding the Site or Services (“Feedback”), you hereby assign to LT all rights in the Feedback and agree that LT shall have the right to use such Feedback and related information in any manner it deems appropriate. LT will treat any Feedback you provide to LT as non-confidential and non-proprietary. You agree that you will not submit to LT any information or ideas that you consider to be confidential or proprietary.
Copyright © 2018, Learning Time Ltd. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site or Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
Our unlock features can be unlocked in our Mobile Application using an in-app currency (“Gems”). There are several ways to earn Gems. You can earn Gems through completing a certain number of lessons with your child. You can earn Gems by sharing our Service on social media through our built-in “Invite Friends Now” button. You cannot buy Gems using real money. Gems cannot be used to purchase any programs and are not of value outside of our Service.
All products listed on the Site (“Products”), their descriptions, and their prices are each subject to change. LT reserves the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice. You agree that LT will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Product. In the event a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right, prior to the acceptance of your order (as described below), to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the order and we cancel your order, we shall immediately issue a credit to your credit card account in the amount of the charge.
When you make an order, you are making an offer to purchase, and such offer is subject to our acceptance. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until we send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, your sole and exclusive remedy is either that (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order.
For each Product you order on the Site, you agree to pay the price applicable for the Product as of the time you submitted your order (“Product Price”), the delivery fees for the delivery service you select (“Delivery Fees”), and any applicable Taxes (defined below). If you order a subscription to a Product that auto-renews (“Subscription”), then you agree to pay the applicable Product Price, Delivery Fees, and Taxes upon each auto-renewal date, until you terminate your Subscription in accordance with the directions on the Site. Your next billing date will always be 8 days before the end of the current subscription period. We reserve the right to change the timing of our billing, in particular, if your Payment Method has not successfully settled, there are unforeseen delays that hinder our ability to ship your product or there are changes to your account or Subscriptions. If you purchase a Subscription for a 3, 6 or 12 month term, you will be billed immediately for the entirety of the Subscription upon purchase. Please also note that if your Subscription includes a discounted Product Price for a promotional period, once the promotional period expires, your Subscription will renew at the full Product Price. As such, if you purchase a Subscription, until such time as you terminate your Subscription in accordance with the directions on this site, you hereby authorize, agree and assent to LT automatically billing your credit card submitted as part of the order process for such amounts that are due. You will be solely responsible for payment of all taxes (other than taxes based on LT’s income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the Product purchase (“Taxes”) not withheld by LT, including, without limitation, all Product purchased pursuant to any changes in your Subscription plan (“Updated Subscription”). All payments are non-refundable.
Products will be shipped in accordance with the shipping method you selected when placing the order. Any delivery dates provided by LT are estimates. LT will send you an email when your order has shipped and you may review your order and shipping information on your Account. If you select the delivery option, Product will generally arrive no later than 7 working days after the date of subscription each month.
You can cancel a monthly subscription up to 8 days before the current Subscription period ends. Please do so by manually disabling auto-renewal from your Account on our Site. Deleting the Mobile Application will not disable it. If not, the subscription will be renewed until auto-renew is disabled for the next subscription period. Gift card subscriptions (1-, 3-, 6-, 12- month terms) are not eligible for cancellation - these subscriptions will expire after the original term is complete.
(ii) Exchanges. We do not accept any Product exchanges.
(iii) Damaged Products. If the Product arrives damaged or not substantially as described on the Product information page (“Damaged Product”), LT will offer Product exchanges. Provided that LT confirms that your Product was a Damaged Product and was returned in accordance with the Return Procedures below, your sole and exclusive remedy is that (a) we will issue an exchange for a new, undamaged Product.
(iv) Return Procedures. The following sets forth the required “Return Procedures”: All returns must be made within 7 days after receiving the Product. All returned Products must be unused and returned in accordance with the instructions received from contacting customer service at customerservice@learningtime.com.hk. You are solely responsible for the cost of shipping the returned Product. All Products not returned in accordance with the Return Procedures shall be sent back to you and no exchange will be issued.
Please read the official rules that accompany each special offer, coupon, discount, contest and giveaways that we may offer or conduct. Special offers, coupons, or discounts cannot be used in conjunction with other offers.
* In case of any discrepancy, the English version of these terms and conditions shall prevail.