Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Learning Time Digital Limited, a Hong Kong body corporate (Business Registration No. 79301879-000-12-25-4), 5/F, 88 Lockhart Road, Wan Chai, Hong Kong. By creating an account or using the Service, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy.

1. Eligibility

You may use the Service only if:

1. You are at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher) and have full legal capacity to enter into a binding contract.
2. You are the parent or legal guardian of the child whose information you record, and you have authority under applicable law to provide that information to us.
3. You are not barred from receiving the Service under the laws of Hong Kong, your country of residence, or any other applicable jurisdiction.

2. Your Account

To use the Service, you create an account with an email address (and, optionally, Sign in with Apple or Sign in with Google). You are responsible for:

• Keeping your credentials secret and secure
• All activity that occurs under your account
• Ensuring the information you provide is accurate and kept up to date
• Promptly notifying us at privacy@learningtime.com.hk if you suspect unauthorised access

You may close your account at any time from Settings → Account → Delete account.

3. The Service — What It Is, and What It Is Not

Learning Time offers:

• A structured way to record observations and milestones about your child's early development
• Suggestions for developmentally appropriate activities
• A weekly recap view and progress indicators across developmental pillars
• AI-generated narrative text summarising recent observations
• Optional reminders and notifications

Important — What Learning Time is NOT:

• It is not a medical device, diagnostic tool, or telehealth service.
• It does not provide medical, psychological, educational, or legal advice.
• It does not replace consultation with a qualified paediatrician, child psychologist, or other licensed professional.
• Any developmental framework presented is a general reference — not tailored to your child's specific medical situation.

If you are concerned about your child's health or development, please consult a qualified healthcare professional without delay.

We may modify, expand, or remove features from time to time. We will not materially reduce features of a paid subscription during its current billing period without offering you a refund or credit.

4. Subscriptions, Billing, Auto-Renewal, and Refunds

4.1 Plans

Certain features of the Service are available only through a paid subscription ("Subscription"). The available plans, their prices, and their features are displayed in the app before you confirm any purchase.

4.2 Free Trial (if offered)

If we offer a free trial, you will see the trial length and the billing start date before you confirm. If you do not cancel before the trial ends, your Subscription will begin and you will be charged the price shown.

4.3 Billing and Auto-Renewal

Subscriptions are sold and billed through Apple's App Store (on iOS) or Google Play (on Android), not directly by Learning Time.

• Payment is charged to your Apple ID or Google account
• Subscriptions auto-renew for successive periods at the then-current price, unless you cancel at least 24 hours before the end of the current period
• Any unused portion of a free trial is forfeited when you start a paid Subscription

4.4 Cancellation

You cancel your Subscription through your Apple ID settings or Google Play account — not in the Learning Time app. Instructions are linked from Settings → Subscription. After cancellation, you keep access until the end of the current billing period.

4.5 Refunds

Refunds are handled by Apple or Google according to their respective policies. We cannot issue refunds for App Store or Play Store purchases directly. In jurisdictions with non-waivable statutory refund rights, contact us at privacy@learningtime.com.hk and we will cooperate in the process.

4.6 Price Changes

If we change the price of a Subscription, we will give you at least 30 days' prior notice (by email and in-app). You may reject the new price by cancelling before the next renewal; continuing past the renewal date means you accept the new price.

4.7 Taxes

Prices are inclusive of VAT/GST/PPN where required by law. Where tax must be added separately, Apple or Google will show it at checkout.

4.8 Restore Purchases

If you reinstall the app or switch devices, use Settings → Subscription → Restore Purchases to re-link your existing Subscription. This is required by Apple App Store Review Guideline 3.1.1.

5. Your Content

"User Content" means everything you record in the Service: observations, milestone statuses, activity completions, mood check-ins, photos, notes, and your child's profile.

5.1 You Own Your User Content

As between you and us, you own your User Content. We do not claim any ownership of it.

5.2 Licence You Grant to Us

You grant Learning Time a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, and process your User Content solely to operate and improve the Service for you. This includes the right to send strictly de-identified signals (child's age in months, pillar category, and up to three recent observation summaries — never the child's name or date of birth) to our AI provider to generate narratives for you.

This licence ends when you delete the content or close your account. We do not use your User Content to train any third-party AI model, sell it to advertisers, or share it with anyone outside the processors listed in the Privacy Policy.

5.3 Your Responsibility

You represent and warrant that:

• You have the right to provide the User Content (including any photos)
• Your User Content does not violate the rights of any third party, including privacy, publicity, intellectual-property, or confidentiality rights
• Your User Content is not defamatory, obscene, or unlawful

6. Acceptable Use

When using the Service, you must not:

• Use the Service for any unlawful purpose, or to violate any applicable law or regulation
• Attempt to reverse-engineer, decompile, or probe the Service, except to the extent such restriction is prohibited by applicable law
• Attempt to access another user's account, data, or any non-public area of our infrastructure
• Upload malicious code, viruses, or anything designed to disrupt the Service
• Scrape, harvest, or systematically download data from the Service
• Use the Service to harass, defame, or harm any person
• Upload sexually explicit imagery of any person, including — categorically — any imagery that exploits or endangers a child
• Submit content that is not about your own child, or content you do not have the authority to submit

7. Our Intellectual Property

The Service, including its design, code, logos, brand names, written content, illustrations, audio, and AI prompt templates, is owned by Learning Time or our licensors and is protected by copyright, trademark, and other intellectual-property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, solely for your personal, non-commercial use of the Service and only while these Terms are in effect. All rights not expressly granted are reserved.

8. AI-Generated Content

The Service uses a third-party AI model (Alibaba Cloud International's Qwen, hosted in Singapore) to generate short narrative text based on the developmental signals you log. You acknowledge and agree that:

• AI-generated text is informational, not advisory
• AI-generated text may contain errors, omissions, or mis-summaries
• AI-generated text is not medical, diagnostic, psychological, or educational advice
• AI-generated text does not create any professional, clinical, or fiduciary relationship between you and Learning Time
• We make no warranty as to the accuracy, completeness, or fitness for any particular purpose of the AI-generated text

If you spot AI output that is harmful, offensive, or factually wrong, please report it to privacy@learningtime.com.hk.

9. Disclaimers

To the fullest extent permitted by applicable law:

• The Service is provided "as is" and "as available", without warranty of any kind, express or implied
• We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement
• We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components
• We do not warrant any particular developmental outcome or benefit

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• Learning Time will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, loss of profits, loss of goodwill, or personal injury arising out of or in connection with your use of the Service
• Our aggregate liability for any claim is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US $100

Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot lawfully be excluded or limited in your jurisdiction.

11. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if:

• You materially breach these Terms or our Acceptable Use rules
• We reasonably believe your account has been compromised
• We are required to do so by law or by a valid order from a competent authority
• We retire the Service — we will give you at least 30 days' notice and refund any pre-paid unused portion of a Subscription

You may terminate these Terms at any time by deleting your account in Settings → Account → Delete account.

12. Changes to These Terms

When we make a material change, we will:

• Update the "Last updated" date at the top
• Post the new Terms in the app and on our website
• Where the change materially affects your rights or obligations, give you at least 30 days' prior notice (in-app banner and/or email) before the change takes effect
• Where required by law, seek your fresh consent before applying the change to you

If you do not agree with a change, you may stop using the Service and close your account. Continued use after the effective date means you accept the updated Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Arbitration

Except where prohibited by applicable consumer-protection law in your jurisdiction, any dispute arising out of or relating to these Terms will be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules.

13.3 Consumer-Law Carve-Out

If you are a consumer in a jurisdiction whose law grants you a non-waivable right to bring proceedings in a particular court or to benefit from particular consumer-protection rules, nothing in these Terms removes that right.

13.4 Small-Claims Exception

Either party may bring an individual action in small-claims court (or its equivalent) for disputes within that court's jurisdiction.

13.5 Injunctive Relief

Either party may seek urgent injunctive or equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual-property rights or breach of confidentiality.

14. Apple App Store — Additional Terms

These additional terms apply if you downloaded Learning Time from Apple's App Store, as required under Apple's Licensed Application End User License Agreement ("Apple LEULA").

• Parties: These Terms are a contract between you and Learning Time only, not with Apple Inc. Apple is not responsible for the Service or its content.
• Scope of Licence: Limited to a non-transferable licence to use the app on Apple-branded products you own or control, as permitted by Apple's Usage Rules.
• Maintenance and Support: Learning Time is solely responsible for maintenance and support. Apple has no obligation to furnish maintenance or support services.
• Warranty: In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation.
• Product Claims: Learning Time, not Apple, is responsible for addressing any product-liability claims, regulatory compliance claims, or consumer-protection claims.
• Intellectual-Property Claims: Learning Time, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of any intellectual-property infringement claim.
• Legal Compliance: You represent and warrant that you are not located in a U.S.-embargoed country and are not listed on any U.S. Government prohibited or restricted parties list.
• Third-Party Beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.

15. Google Play — Additional Terms

If you downloaded Learning Time from Google Play, your use is also subject to the Google Play Terms of Service. Refunds and purchases made through Google Play are handled by Google.

16. Country-Specific Additional Terms

16.1 Indonesia

These Terms apply together with our Indonesian translation published at https://www.learningtime.com.hk/id/pages/terms-and-conditions. For Indonesian-resident users, the Indonesian version prevails in case of conflict.

By accepting these Terms you give your explicit consent (Article 20(a) of UU PDP) to the processing of your personal data as described in our Privacy Policy, including cross-border transfer to Singapore (Supabase and Alibaba Cloud International / Qwen).

16.2 Hong Kong

For users in Hong Kong, these Terms comply with the Personal Data (Privacy) Ordinance (Cap. 486). You may exercise data access and correction rights as described in Section 12.2 of our Privacy Policy.

16.3 Southeast Asia — Singapore, Malaysia, Thailand, Philippines

Local consumer-protection and personal-data laws apply in addition to these Terms. To the extent a mandatory local rule is more protective of you than a provision of these Terms, the local rule prevails.

16.4 European Economic Area and United Kingdom

Nothing in these Terms limits your statutory consumer rights under EU or UK law. The limitation of liability in Section 10 applies only to the extent permitted by your local law.

16.5 California, United States

California residents may contact the California Department of Consumer Affairs' Complaint Assistance Unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1-800-952-5210. This notice is provided under California Civil Code section 1789.3.

17. Miscellaneous

• Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability: If any provision is held unenforceable, the remaining provisions remain in full force.
• No waiver: A failure to enforce a provision is not a waiver of it.
• Assignment: You may not assign these Terms without our written consent. We may assign them to an affiliate or successor on notice to you.
• Notices: We may send notices by in-app banner, push, or to the email address on your account. You should send notices to us at privacy@learningtime.com.hk.
• Force majeure: Neither party is liable for failure or delay caused by events beyond its reasonable control.
• Language: These Terms are drafted in English. For Indonesian users, the Indonesian translation prevails in the event of conflict.

18. Contact Us

Learning Time Digital Limited

5/F, 88 Lockhart Road, Wan Chai, Hong Kong

Business Registration No. 79301879-000-12-25-4

Email: privacy@learningtime.com.hk

Web: https://www.learningtime.com.hk/pages/contact-us